Shipping policy

Last updated: January 1, 2026

Thank you for shopping at the Showbizly. This Shipping Policy explains how orders are processed, produced, and shipped.

Fulfillment & Shipping Origin

Showbizly is based in Los Angeles, California, United States of America.

We work with trusted third-party fulfillment partners. Products may ship from multiple fulfillment centers located within the United States or internationally, depending on the item.

Print-on-Demand & Dropshipping Fulfillment

Many products are made to order or fulfilled through dropshipping partners. This means:

  • Products are produced after an order is placed
  • Items are not pre-stocked
  • Production begins once payment is confirmed

Order Processing & Production Time

Processing and production typically take 2–5 business days, excluding weekends and holidays.

During high-volume periods, processing times may be extended.

Shipping Rates & Delivery Estimates

Shipping costs are calculated at checkout.

United States:

  • Standard Shipping: 3–7 business days
  • Expedited Shipping (if available): 2–3 business days

International (if available):

  • Standard International Shipping: 7–21 business days

Delivery times are estimates and not guaranteed.

International Duties & Taxes

International customers are responsible for customs duties, taxes, and import fees imposed by their country. These charges are not controlled or collected by Showbizly.

Order Tracking

Once your order ships, tracking information will be sent via email.
Tracking updates may take 24–48 hours to appear.

Orders may arrive in multiple shipments.

Shipping Delays, Lost, or Stolen Packages

Showbizly is not responsible for delays caused by shipping carriers, weather, customs, or other circumstances beyond our control.

If tracking shows a package as delivered but not received, customers must contact the carrier directly.

Incorrect or Incomplete Addresses

Customers are responsible for providing accurate shipping information. Orders shipped to incorrect or incomplete addresses are not eligible for free replacement.

Contact Information

Email: customerservice@showbizly.com
Business Hours: Monday–Friday, 9:00 AM – 5:00 PM PST

RETURN & REFUND POLICY

Last updated: [Insert date]

Please review this policy carefully before placing an order with Showbizly.

Print-on-Demand & Dropshipping Notice

Many products are custom-made or fulfilled by third-party partners. All sales are final unless the item arrives defective or incorrect.

Non-Returnable Items

Returns or exchanges are not accepted for:

  • Incorrect size selection
  • Buyer’s remorse
  • Color or design preference
  • Incorrect shipping information provided by the customer

Eligible Returns & Replacements

A replacement or refund may be issued if:

  • The item arrives damaged
  • The item is defective
  • The incorrect item is received

Requests must be submitted within 7 days of delivery and include clear photographic evidence.

Replacement or Refund Process

Approved claims will receive either a replacement or a refund to the original payment method. Processing times vary by payment provider.

Shipping Costs

Original shipping costs are non-refundable. Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

How to Request a Return or Refund

Email customerservice@showbizly.com with:

  • Order number
  • Description of the issue
  • Photos of the item and packaging